A live demonstration by StayKeasy
The Grand Collection — luxury hospitality
The Grand Collection

Two AI employees for hospitality businesses.

Pebble serves and sells to every guest. Moss manages knowledge, operations and continuous improvement behind the scenes.

From a guest’s natural intent to the right request, booking or payment step — when supported — in their own language, on the property website and WhatsApp.

Hi, I’m Pebble. Tell me what you need, even if you don’t know exactly what to book yet.

The House

A private world, quietly attended.

The Grand Collection is a family of coastal and city retreats where every request — from a late arrival to a private chef — is answered in the guest's own language, at any hour, through a single, unhurried conversation.

42
Signature suites
A–Z
Multilingual by design
24 / 7
Digital experience, 24/7
Interior of The Grand Collection
Personalise the demonstration

What type of property do you manage?

See Pebble guide guests through restaurant, spa, transfer, late check-out and destination experiences.

Pebble · Guest experience

Meet Pebble, your AI Guest Employee.

Pebble understands intent, asks for missing context, recommends the relevant option and guides every guest to the right next step — subject to service coverage and availability.

Restaurant · Spa · Transfer · Late check-out · Experiences

Suites & Residences

Ocean-facing suites, garden villas and private residences dressed in linen, stone and warm wood.

Spa & Wellness

Signature rituals, thermal circuits and private yoga at sunrise, held in a cedar-scented sanctuary.

Private Dining

A tasting menu on your terrace, a chef's table under the olive trees, or a picnic in the vineyard.

Airport Transfers

A discreet chauffeur, a chilled towel, and your name on a card at the arrivals gate.

Experiences

Sailing at golden hour, a truffle hunt at dawn, a museum after closing — curated, never scripted.

Guest Services

Late check-out, in-room amenities, laundry, childcare, family activities — every request handled with the same quiet precision.

Ask Pebble

A natural request. A clear next step.

Pebble can guide guests toward property services, existing suppliers or relevant destination options where coverage exists. Requests, availability, payments and confirmations remain conditional on the connected service.

One system · Two roles

While Pebble serves the guest, Moss runs the operation behind the scenes.

Together they connect the guest conversation with the knowledge and operational insight a hospitality team needs to improve the experience.

Pebble, the guest-facing StayKeasy AI employee
Pebble
AI Guest Employee

Guest-facing, intent-led.

Understands what the guest means, gathers missing details, recommends the relevant option and guides them to the correct action.

Hi, I’m Pebble. Tell me what you need, even if you don’t know exactly what to book yet.

Moss, the operations-focused StayKeasy AI employee
Moss
AI Operations Employee

Organised knowledge. Clearer operations.

  • Keeps property knowledge, services and catalogue organised.
  • Analyses guest requests and recurring intent.
  • Identifies missing information and operational follow-ups.
  • Helps the team understand service demand and where the experience can improve.
Illustrative insight

Moss notices repeated late-transfer requests and surfaces the opportunity for the team to review.

01

Your own services

The property’s rooms, amenities, policies and direct services.

02

Your existing suppliers

Trusted services already selected and managed by the property.

03

StayKeasy network

Relevant destination services, recommended by intent where coverage exists.

For Hospitality Operators

Built for modern hospitality teams.

The same system adapts to your property — your brand, services, knowledge, languages, policies and recommendations. Guests stay on your property website while the team gains clearer operational context.

01

Your identity

Voice, tone and visual language, faithfully your own.

02

Your knowledge

Rooms, menus, policies and neighbourhood — trained on what only you know.

03

Every language

Guests are answered in their own tongue, from the first hello.

04

Every hour

A concierge that never sleeps, never rushes, never forgets a preference.

Get in touch

Ready to offer this experience on your property website?

A thirty-minute conversation. A private walkthrough. A proposal tailored to your house.

Book your personalized demo